Returns & Exchanges
At Keller International, we stand behind the quality of our professional beauty and barber equipment. If you are not completely satisfied with your purchase, we offer a 30-day return window to ensure your salon or shop is equipped with exactly what you need.
Contact Customer Support
Reach out to our support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
Prepare the Equipment
Ensure the item is in its original, unused condition and securely repacked in the original manufacturer packaging to prevent damage during transit.
Ship the Item
Affix the provided RMA label to the exterior of the crate or box and ship the item back to our distribution center using a tracked carrier.
Inspection and Refund
Once our technicians inspect the returned equipment to verify its condition, we will process your refund or exchange credit, minus any applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing